@ Medasource with Epic & Massachusetts General Hospital
March 2025 - Current

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• Supported IT infrastructure upgrades for a healthcare EHR system rollout, including PC/printer refreshes and hardware deployments.
• Automated inventory tracking by developing PowerShell scripts to gather printer/device data and export it to spreadsheets.
• Managed incoming tickets, inventory shipments, and deployments using ServiceNow
• Assisted with system readiness testing by executing pre-configured test scripts (TDR) to validate hardware/software configurations.
• Provided on-site technical support, troubleshooting hardware, software, and network issues (Windows OS, TCP/IP, Ethernet).
• Collaborated with clinical and IT staff to resolve ad-hoc issues in hospitals/clinics across Mass General Hospital campus.

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Key Skills: Hardware Deployment | PowerShell Automation | Healthcare IT Support | Hardware/Network Troubleshooting | Inventory Management

@ Eastern Nazarene College (STEM Departments)
September - December 2024

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• Managed the decommissioning and liquidation of a college's surplus assets, including technology, lab equipment, furniture, and textbooks.
• Evaluated and tested diverse equipment (computers, 3D printers, projectors, robotics kits, chemistry/physics equipment, electronics components, etc.) to determine functionality and resale value.
• Researched and documented item specifications, market value, and condition to establish pricing for auctions and sales.
• Helped organize and facilitate on-site auctions and open-house sales, ensuring smooth transactions and asset disposal.
• Handled electronics inventory, including Raspberry Pi, LCDs, resistors, and other components, verifying usability for resale or recycling.
• Streamlined the liquidation process by categorizing and organizing items (e.g., LEGO robotics, elemental lamps, tools) and preparing them for sale or disposal.

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Key Skills: Asset Liquidation | Inventory Management | Technical Evaluation | Market Research | Electronics Testing | Sales Coordination | Electronics Disposal

@ Eastern Nazarene College (STEM Departments)
July 2023 - May 2024

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• Spearheaded the first comprehensive inventory and reorganization of the Physics, Computer Science, and Engineering department in years, clearing decades of accumulated equipment (1970s-present), tools, and archival materials (textbooks, professor notes; 1950s-present).
• Overhauled three common spaces (engineering research lab, student lounge, TA/adjunct office), purging and updating outdated equipment while preserving and cataloging usable items.
• Designed and implemented a custom spreadsheet database with a location-tracking system to log item condition, quantity, and storage placement (3D printers, oscilloscopes, soldering tools, optics/lasers, physics lab equipment, etc.).
• Maintained all department equipment, trained students/professors on proper usage, and advised leadership on upgrades, repairs, and low-stock alerts.
• Provided technical support for senior projects and faculty research, troubleshooting hardware/software issues (e.g., power supplies, function generators).
• Mentored students as an unofficial tutor (coursework + computer science club leadership)

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Key Skills: Inventory Systems Design | Lab Management | Technical Training | Equipment Maintenance | Data Organization | STEM Tutoring | Cross-Department Collaboration

@ Eastern Nazarene College
June-July 2023(8 Weeks)

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• Established and led Agile development methodology including daily standups, planning poker, and burndown tracking
• Managed GitHub repository and resolved complex branch merging conflicts for seamless collaboration
• Trained team members in Blender 3D modeling, C# programming, and Unity development
• Created >90% of visual elements, >75% of audio assets, and contributed/oversaw >75% of gameplay features
• Organized and delivered a successful public demonstration event with 50+ attendees
• Conducted comprehensive intellectual property and licensing research for project assets
• Demonstrated leadership by collaboratively resolving administrative miscommunication and attaining equitable housing and compensation for researchers

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Key Skills: Unity Development | VR Development | C# | Agile Project Management | Git Version Control | 3D Modeling | Leadership | Training/Teaching | Public Speaking | Technical Communication

@ Eastern Nazarene College (IT Department)
February 2020 - March 2021

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• Promoted from archival work to Tier 1 Help Desk support based on demonstrated technical proficiency
• Provided frontline technical support via help desk, handling incoming calls and resolving user issues
• Advanced to Tier 2 support functions after exceeding performance expectations
• Configured and deployed laptops and desktops for faculty and staff to facilitate swap to remote work
• Assisted in campus-wide Windows 7 to Windows 10 migration project
• Implemented new VoIP telephone systems across multiple departments
• Installed and configured A/V equipment in classrooms and auditoriums to support hybrid learning environments
• Upgraded and repaired network infrastructure including ethernet rewiring throughout campus library
• Troubleshot and resolved imaging issues using proprietary deployment software
• Coordinated and executed campus-wide electronic equipment disposal initiative, ensuring compliance with environmental regulations and data security protocols

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Key Skills: T1 & T2 Support | Help Desk Operations | Workstation Deployment | VoIP Systems | Network Infrastructure | A/V Equipment Installation | Systems Migration | Troubleshooting | Technical Documentation | Ticket Systems | Imaging Software | Electronics Disposal | Customer Service

Formal Education/Guided Learning

Programming Fundamentals

Basics of programming (introductory language)

JavaScript fundamentals

C/C++ Programming Course

Began with C, transitioned to C++

Core programming concepts and syntax

Web Programming Course

HTML, CSS, JavaScript

PHP, SQL, JSON

Server configuration and deployment

Web application architecture

Programming 2 & 3 Courses

Advanced programming concepts

Pointers and smart pointers implementation

Software development methodologies

Data Structures and Algorithms Course

Algorithm efficiency and optimization

Implementation of common data structures from scratch

Binary search trees development and operations

Graphs, trees, and linked lists implementation

Sorting and traversal algorithms (developed from scratch)

Unity Game Development Courses (2)

C# programming for game development

Unity engine architecture and workflows

Game physics implementation

Asset management and scene design

VR Development Research Project

Collaborative VR application development

Unity-based VR implementation

Self-Directed Learning & Projects

Unity Engine (learned through Create with Code course and independent research)

Procedural terrain generation

Character controller implementation

Physics engine utilization

C# scripting for gameplay mechanics

Unreal Engine development

Blueprint visual scripting language

Physics engine implementation

Animation blueprint system

UI design and implementation

Expanding on academic design concepts

Game systems architecture

Python API development

Created cross-platform social media publishing tool

UI/UX development using FreeSimpleGUI

OAuth2 authentication implementation

Integration with Facebook, Bluesky, and Instagram APIs

Ongoing Projects

Unreal Engine development

Expanding on academic design concepts

Game systems architecture

Python API application

Integrating with more complex API systems

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Related Experience: Social Media Manager
Key Skills: C# | C/C++ | PHP | Python | JavaScript | HTML | Web Programming | PHP | SQL | Object-Oriented Programming | UX/UI | Game Physics | Unity Engine | Unreal Engine | Game Development | Data Structures | Basic Algorithms | Procedural Generation | API Development | OAuth2 | VR Development | Full-Stack Development | Git | Version Control | Technical Communication | Technical Documentation

High School Art Training (2015-2019)

Traditional Art (3 years)

Fundamentals of art and design

Painting techniques and color theory

Drawing and composition

Sculpture and 3D design

Digital Arts & Visual Communication (3 years)

Typography and layout design

Product design concepts

Marketing principles and applications

Adobe Suite proficiency (InDesign, Dreamweaver, Illustrator, Photoshop)

Full Adobe certification (2019)

Design Projects

High School Yearbook

Layout design and production

Visual storytelling and graphic organization

Church Mural (18' x 22')

Concept development and large-scale design

Project management and coordination

Outline and composition

Design Communication

Ongoing Art Practice

Daily pencil drawing practice (since 2015)

Specialization in portraiture and figure drawing

Digital image manipulation and enhancement

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Related Experience:
Key Skills: Multimedia Illustration | Adobe Photoshop | Adobe Illustrator | Adobe InDesign | Typography & Lettering | Art Direction | Color Theory | Composition & Design | Concept Development | Collaborative Design | Visual Storytelling | Product Design | Adobe Certified Professional | Image Manipulation | Design-to-Print Workflows

Blender Proficiency

3D Modeling & Animation

Full scene creation and composition

Environmental and landscape design

Animation principles and implementation

Rendering techniques and optimization

Simulation & Generative Art

Physics-based simulations

Mathematical generative animations

Procedural content creation

CAD & Engineering Design

Fusion360

Parametric modeling

Mechanical design principles

Assembly creation and constraints

SolidWorks

Technical product design

Engineering drawings and documentation

3D printing preparation and optimization

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Key Skills: Blender | Fusion360 | Solidworks | 3D Modeling | Keyframe Animation | Procedural Animation | Physics Simulations | Environmental Design | Rendering | Composition & Lighting | CAD | 3D Printing Design | Motion Graphics | Design Workflows

Stage Production Technician

Direct mentorship under stage director

Prop creation, painting, and maintenance

Rehearsal support and coordination

Real-time problem-solving during performances

Recognized for exceptional on-the-fly troubleshooting abilities

Radio Show Production

Voice acting for multiple characters

Foley artistry and sound effect creation

Live audio production support

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Key Skills: Problem-solving | Crisis management | Adaptability | Team collaboration | Prop fabrication | Stage management | Live production | Voice acting | Foley artistry | Audio production | Creative solutions

Church Social Media Strategy

Platform Development

Established social media presence from ground zero

Created and managed accounts across multiple platforms (Facebook, Instagram, Bluesky, YouTube)

Conducted market research for targeted audience engagement

Developed content strategy tailored to religious organization needs

Growth & Engagement

Increased visibility and community engagement

Created and implemented posting schedule

Trained staff and congregation members on social media best practices

Developed organization-specific social media guidelines

Technical Solutions

Custom Social Media Tool Development

Created Python application with user-friendly GUI

Implemented multi-platform posting capabilities (Facebook, Instagram, Bluesky)

Simplified content creation for non-technical users

Integrated OAuth2 authentication and API connections

Website Optimization Project

SEO enhancement and strategy implementation

Accessibility and readability improvements

Integration of donation systems

Automated calendar alerts and notifications

Streamlined content management workflow

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Key Skills: Social strategy | Content creation | Community management | Digital marketing | Platform optimization | Analytics | User training | API integration | SEO | Accessibility

Audio Systems

Inherited and managed complete audio system after predecessor's departure

Diagnosed and resolved complex audio noise issues

Rewired and reconfigured failing audio infrastructure

Selected and implemented digital soundboard upgrade

Managed equipment maintenance and troubleshooting

Operated soundboard during live services

Managed audio levels for multiple inputs (vocals, instruments, etc.)

Configured and positioned microphones, monitors, and speakers

Provided real-time audio adjustments during services

Visual Systems

Configured and operated projection equipment

Managed cabling and connectivity issues

Troubleshot visual display problems

Created and managed presentation slides

Operated presentation software during services

Maintained dedicated A/V computer system

Scheduled and prepared visual content for events

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Key Skills: Live sound mixing | Digital audio consoles | A/V troubleshooting | Cable management | System integration | Audio engineering | Signal flow | Equipment maintenance | Projection systems | Content creation | Real-time operation | Technical documentation | Hardware replacement | Acoustic problem-solving | Live event support

Co-founded a student club aimed at career preparation, academic support, and social connection.

Organized meetings and events focused on academic support and community building.

Took meeting minutes, maintained attendance records, and coordinated logistics as club secretary.

Facilitated peer collaboration and coordinated with guest speakers, including certified professionals.

Worked with other club officers and members to plan meeting topics and activities.

Fostered a welcoming environment with an average attendance of over 70% of all club members per meeting.

Ran informal game nights and stress-relief events during finals week to support student well-being.

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Key Skills: Event Planning & Coordination | Administrative Support | Leadership & Initiative | Communication | Team Collaboration | Community Engagement | Event Facilitation

Lifelong experience in choral singing; performed in school choirs from early childhood through middle school and resumed vocal performance independently in college.

Played guitar since 2017; regularly plays and leads music at church services as part of the worship team.

Played trumpet (2011-2013) and euphonium (2013-2015) in school concert bands.

Occasionally leads church music team, organizing song selections and guiding group rehearsals.

Released original and cover songs on YouTube; one track receiving 500+ views within 48 hours.

Experienced in both ensemble and solo performance contexts, with strong teamwork and improvisational skills.

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Key Skills: Vocal Performance | Instrumental Training | Musical Composition | Improvisation | Production